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OTHER SERVICES: |
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Design & Repair Facility |
Ashley Jewelers uses state of the art technology in our Design and Repair Facility which sets us apart from other jewelry repair services. We specialize in custom jewelry designs, restorations and every type of jewelry repair. From the time you fill out the Service Form to have work performed to when you receive your renewed piece of jewelry back, Ashley Jewelers handles the entire transaction with efficiency and professionalism.
When we receive your piece of jewelry we digitally video record the opening of the package and inspection of your item(s) and give you an assessment of the service that needs to be done. Shortly after, you will receive an email with an estimate that you will be asked to return to us approving the necessary work. Should you decide not to have the work performed we will ship your item back to you at no charge. You will also be able to view you Video Confirmation and personal message from the owner/jeweler, Jim Paon.
Your item is then scanned into our database along with a photograph and it is expedited into our Shop to be processed. We employ only highly skilled bench jewelers, goldsmiths and diamond setters who each have extensive knowledge in their respective fields. Jim takes an active roll in overseeing the quality of work being performed as well as making sure that you are completely satisfied with your Ashley Jewelers experience.
Our customer service staff is responsible for ensuring that your jewelry is fully inspected and delivered back to you on the promised date.
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Toll-Free Phone Orders:
1-877-GOLD-FIX
1-877-465-3349
1-401-435-4488
Business Hours:
Monday - Friday: 9:00 AM to 7:00 PM
Saturday: 9:00 AM to 5:00 PM
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